Extex Operating Company|Extex Production Inc
At Extex, our owners are our priority. We are here to help.
What do you need help with today?
Quick Answers
Extex operates through two companies — Extex Operating Company and Extex Production Inc.
Which one do you have a mineral interest in?
Send an email to ownerrelations@extex.net with your Owner Number and Owner Name, and we will handle it from there.
Email: ownerrelations@extex.net
Phone: (713) 953-0824 Ext. 122
Mail: Extex Operating Company 1616 S. Voss Rd., Suite 400, Houston, TX 77057
Email is our preferred method of communication, as it allows us to respond more efficiently & effectively. We make every effort to return phone calls within 7 business days, in the order they are received.
IMPORTANT — IDENTITY VERIFICATION REQUIRED
At Extex, we take our fiduciary responsibility to your oil & gas lease and contracts seriously. To protect your privacy and security, we ask that you verify your identity before discussing your account or processing requests.
Please have the following information ready when you reach out:
- Your Owner Number and Owner Name
- The last four digits of your Social Security Number or Tax ID
- The State, County, or Parish where the wells or real property are located
If you are representing an owner, please send us a copy of your agency agreement or Power of Attorney. Verbal authorization does not meet our auditors' requirements. Thank you for your understanding! We're excited to assist you and make this process as smooth as possible for everyone!
Including your Owner Number and Owner Name in the email subject line helps us recognize your specific case, making the process smoother and faster for you.
Once we receive your complete submission, please allow 60-90 days for processing from the date the complete package was provided to Extex. You will be contacted if we need anything further.
Incomplete documentation will delay review and processing.
We appreciate your patience and understanding throughout this process. Our team is committed to supporting you at every step to ensure a smooth transfer.
Your revenue statements, check details, and 1099s are all available through EnergyLink — free of charge.
Having trouble accessing your existing account?
No need to worry—your information is completely safe with us. We understand how important your data is, and our team is committed to protecting it. Just reach out to EnergyLink Support at 1-888-573-3364, and they'll be happy to help you regain access to your original account.
Please avoid creating a new account, as this will split your statement history. EnergyLink can't merge accounts afterward, which could result in losing access to your previous data.
If you're missing statements, JIBs, or 1099s, your data may be linked to an account with a different email. The friendly and knowledgeable team at EnergyLink Support can help you locate your original account and get you back on track, so you can feel confident that your information is safe and accessible.
Setting up your account for the first time:
We have created a straightforward, step-by-step guide for you. It was designed to be printer-friendly, so you can print it out and follow along at your own pace.
If you don't have a printer at home, you can visit your local library or print shop to get your document printed. Just show the librarian or the print shop attendant this page on your phone or tablet, and they will help you print.
For EnergyLink technical issues, contact EnergyLink Support directly at 1-888-573-3364. Extex Owner Relations does not manage EnergyLink accounts.
Having trouble finding your statements in EnergyLink? See how to locate your original account.
- Revenue and royalty statements
- Check details
- 1099 tax documents
- Joint interest billing statements — working interest owners only
Your revenue statements, JIB statements, and 1099 tax documents are available through EnergyLink. If you cannot locate them, the most common reason is that your historical records are stored under a different EnergyLink account linked to a previous email address.
Your data is not lost. It is in your original account.
Step 1 — Log in to EnergyLink first. Visit energylink.com and log in using every email address you may have used when your account was originally created. Your historical records may be there.
Step 2 — Contact EnergyLink Support. If you cannot locate your records after logging in, contact EnergyLink Support directly at 1-888-573-3364. They can identify which account holds your historical records and help you recover access.
EnergyLink Support hours: Monday through Friday, normal business hours.
**Do not create a new account. Creating a second account will not restore your missing data and will make the situation harder to resolve.**
Step 3 — Contact Extex. If EnergyLink Support cannot resolve your issue, email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line. We will do our best to assist you.
Royalty checks are mailed on the last day of each month. If that day falls on a weekend or holiday, your check will be sent on the previous business day. Please allow 10 business days for delivery before contacting support. We aim to ensure your payments arrive reliably and on time.
If you have not received your check after 10 business days, please email us promptly. Checks void after 90 days. Contact support if your payment is delayed beyond this period.
Why does my check amount change every month?
Several factors affect your monthly payment, including production volumes, market conditions, commodity prices, and routine maintenance. If something does not look right, please email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line. We will look into it for you.
Minimum check amount
Payments are issued when your account reaches a minimum balance of [$100]. Balances under [$100] accumulate and are released once a year. Rest assured, your money is safe with us and will be on its way to you as soon as the minimum has been met.
Please cash your checks promptly to help us process payments efficiently and keep your account in good standing.
Your prompt action ensures your payments are current and your account remains active.
Checks not cashed within 90 days are automatically voided and must be reissued. Cashing your check promptly helps keep your payments current and maintains your account in good standing. If you have uncashed checks or haven't received a check recently, contact us at ownerrelations@extex.net for assistance.
Direct deposit — coming soon.
We appreciate your patience as we finalize this feature. We will update this page once it is ready. Meanwhile, verify your mailing address is current by emailing ownerrelations@extex.net to ensure a seamless transition.
Direct deposit will be available soon, and we appreciate your patience as we finalize this feature. We will update this page once it is ready. Meanwhile, please verify your mailing address is current by emailing ownerrelations@extex.net.
If your check is lost, stolen, or more than 90 days old, please choose one of the following options. You do not need to do both.
Option 1 — Email us: Email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line. Please include:
- Your name as it appears on the check
- Your Owner Number
- Last four digits of your Social Security Number or Tax ID
- Dollar amount and issue date of the check
We will let you know if we need anything further from you.
Option 2 — Mail us the original OUTDATED check:
Write VOID clearly across the front of the check with a pen or marker, then mail it along with your written request for a replacement to:
Extex Operating Company
Attn: Owner Relations
1616 S. Voss Rd., Suite 400
Houston, TX 77057
Please include:
- Your name as it appears on the check
- Your Owner Number
- Last four digits of your Social Security Number or Tax ID
- Dollar amount and issue date of the check
Not sure what to do? Email us at ownerrelations@extex.net, and we will gladly assist you. We are here to support you every step of the way.
Most account changes can be made by emailing us or by downloading and completing one of our forms below. Please always include your Owner Number and Owner Name in the subject line of any email to help us assist you more effectively.
Change of address
Please let us know as soon as possible. An up-to-date address ensures your checks reach you without delay. Typically, processing takes 60 to 90 business days, so submit your change early to avoid delays.
Change of name
Please include a copy of the legal document supporting the change. Providing these documents reassures you that your name change will be handled securely and correctly. Acceptable documents include a marriage certificate, a divorce decree, or a court-ordered name change decree.
W-9 — Tax identification
We are required by law to have a valid W-9 on file for your account. Extex does not apply backup withholding. Your W-9 is required for tax reporting purposes only. Download the W-9 Form directly from the IRS at irs.gov and email the signed copy to ownerrelations@extex.net with your Owner Number and Owner Name in the subject line.
Haven't received a check?
Sometimes, payments may be temporarily delayed for several reasons, including:
- We have received a notice of your loved one's passing.
- The mail was returned due to an incorrect address.
- A transfer of property or assignment of interest is currently in progress.
- A legal matter affecting ownership is pending.
Rest assured, your payments are safe and will continue to accumulate during this time. They will be released fully once the issue is resolved.
If your payment delay is related to the passing of a loved one, please refer to the "Make a Change" section below for guidance on the next steps.
If you have received any legal correspondence regarding your mineral interest, please include that information when you email us.
If you are unsure about the reason for your payment delay or need to confirm your identity, please email us at ownerrelations@extex.net. Include your Owner Number and Owner Name in the subject line, and we will promptly review your information and assist you.
Think there is an error on your account?
If something does not look right, email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line. Rest assured, we're here to review your concerns and promptly address any issues.
Adjustments to previous payments are common and may show as positive or negative amounts on your check detail, so don't be concerned if you see these changes.
Providing your email address
Having your email address on file is the fastest way for us to reach you directly if there is ever an issue with your account. To add your email, email us at ownerrelations@extex.net with your Owner Number and Owner Name in the subject line, and let us know you would like to add your email to your account.
We are here to help. No question is too small. Please email ownerrelations@extex.net anytime.
A Division Order confirms your ownership interest in a property and authorizes Extex to distribute funds to you based on your decimal interest. When you receive one, please review it carefully to ensure your understanding and confidence in the process, sign it if everything is correct, and return it to us by mail or email. We appreciate you sending it back—it helps us keep your account accurate.
Extex Operating Company
Attn: Owner Relations
1616 S. Voss Rd., Suite 400
Houston, TX 77057
Why did I receive a Division Order?
You received a Division Order because Extex has verified your ownership interest in a property and is preparing to update our records. Once you return your signed Division Order, we will update your contact information accordingly. Payment timing is determined by production and accounting processes and is outside of Owner Relations' control. For questions about payment timing, please email ownerrelations@extex.net.
Does Extex require me to sign a Division Order?
Extex requests that you review and return your signed Division Order to help us maintain accurate records. However, Extex does not condition payment on the execution or return of a signed Division Order. You will receive your funds regardless of whether you return a signed Division Order.
Extex periodically reviews its policies and procedures. Any future changes to this policy will be communicated to owners in advance.
What if my Division Order looks incorrect?
Please do not sign it. Email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line and describe the discrepancy. Your careful review helps us ensure accuracy and makes you an active participant in maintaining correct records. We will review it and get back to you.
If you have already signed and returned an incorrect Division Order, email us immediately with your Owner Number and details.
I received a Division Order for a property I do not recognize
Please do not discard it. Email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line, and we will help you verify the details right away.
If you see tax deductions on your check detail, please see the severance tax and ad valorem tax sections below for an explanation.
Extex cannot provide tax advice. Please consult your tax advisor or accountant for guidance on reporting your royalty income and any applicable deductions.
When will I receive my 1099?
1099 forms are mailed by January 31st each year. Please allow 10 business days for delivery. Your 1099 is also available through your EnergyLink account. If you have not received your 1099 please log into your EnergyLink account to pull a copy of the form.
1099 forms are issued based on IRS reporting thresholds, which vary by interest type. Please visit irs.gov for current threshold information.
Why does my 1099 amount not match the amount on my checks?
Your 1099 reflects your total gross payments before any deductions or taxes. Your 1099 gross amount should match the year-to-date total on your last check detail. If you believe there is a discrepancy, please email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line.
What is a severance tax?
Severance tax is a state tax on oil and gas production. It is withheld from your payments and remitted to the appropriate state on your behalf. You will see it reflected on your check detail.
What is an ad valorem tax?
An ad valorem tax is a county-level tax on the value of mineral interests. It may be deducted from your payments, where applicable, and will appear on your check details.
Why is my payment different from that of other family members?
Payment amounts can vary based on different decimal interest rates, ownership percentages, and Tax ID numbers. Please email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line, and we will be happy to walk you through it.
For all tax-related questions, please consult your tax advisor or accountant. We are here to help with any questions about your account.
This panel applies only to non-resident owners — those who do not live in New Mexico but receive royalties from New Mexico properties.
If you are a non-resident owner receiving royalties from New Mexico properties, Extex is required to withhold New Mexico state income tax from your payments unless you have an approved alternative withholding arrangement on file.
Form RPD-4153 allows you to handle your own New Mexico state tax obligation directly. Download the form from the New Mexico Taxation and Revenue Department, complete it, and email the signed copy to ownerrelations@extex.net with your Owner Number and Owner Name in the subject line.
Once we receive your complete submission for the RPD-4153 Form, please allow 60-90 days for processing from the date the complete package was provided to Extex. You will be contacted if we need anything further.
For tax questions, please consult your tax advisor.
Extex can only update ownership records based on documents officially recorded with the County Clerk of Texas & New Mexico, or the Clerk of Court in Louisiana. To ensure timely updates, please notify us promptly so we can suspend the Grantor's account.
The conveyance document must be recorded in the county or parish where the wells are located, not where you reside or where the sale occurred, to comply with recording requirements.
The effective date of any ownership transfer is determined by the date on which the conveyance document was recorded in the appropriate jurisdiction. Extex will process the transfer and adjust payments based on the date that the documents are received or when notification was made to ownerrelations@extex.net
I recently sold my interest
Please notify us as soon as possible. Prompt notification helps avoid payment complications for both parties. Email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line, and include:
- A copy of the recorded conveyance document
I recently purchased an interest
Welcome to Extex. Please email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line, and include:
- Your full legal name
- The name of the person or entity you purchased from
- The location of the wells — county or parish and state
- A copy of the recorded conveyance document
- A completed W-9 — download from irs.gov
If you purchased a partial interest, please include the recorded conveyance clearly showing the fractional interest you purchased. Email us for guidance — we are happy to help.
Once we receive your complete submission, please allow 60-90 days for processing from the date the complete package was provided to Extex.
Extex does not provide valuations or appraisals of mineral interests. We encourage mineral owners to consult a licensed mineral rights attorney or broker in your state to ensure accurate guidance before making any selling decisions.
A helpful resource for mineral owners is the National Association of Royalty Owners (naro-us.org). They offer education and advocacy for mineral and royalty owners across the United States, including chapters in Texas and Louisiana.
Extex does not endorse any specific broker, buyer, or third-party service. This resource is provided solely for informational purposes to help owners understand their options and our role.
I sold my interest to a third party.
If you have sold your mineral interest, please notify us as soon as possible. Please see Panel 9 above for instructions on how to notify us and the required documentation.
Please email ownerrelations@extex.net with any questions regarding how to notify us of a completed sale. We are here to assist you and ensure your concerns are addressed.
Make a Change
First, find the checklist that applies to your situation below. Then review this list before you submit.
Every ownership change submission must include the items below, regardless of which checklist applies. Missing any of these items will result in your packet being returned without processing.
Once we receive your complete submission, please allow 60-90 days for processing from the date the complete package was provided to Extex. You will be contacted if we need anything further.
Checklist items:
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Your Owner Number and Owner Name on every document and in the subject line of any email
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A completed W-9 for every new Owner receiving an interest. Individual owners may use their personal Social Security Number. Entity accounts must provide an Employer Identification Number. If you are the Grantor and sole beneficiary of a revocable living trust, your personal Social Security Number is acceptable. If you are unsure, please email us before submitting.
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Original handwritten signatures on all forms and documents. Electronic, typed, and digital signatures are not accepted under any circumstances.
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Recorded documents - all conveyance documents must be recorded with the County Clerk in the county where the property is located before submission. Louisiana property must be recorded with the Clerk of Court in the parish where the property is located. If your property spans more than one county or parish, documents must be recorded in each county or parish. Conveyance documents include deeds, assignments, court orders, and other instruments that transfer ownership. W-9 forms, death certificates, and other supporting documents do not need to be recorded.
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Power of attorney documentation if you are signing on behalf of another owner, a copy of the Power of Attorney or agency agreement must accompany your submission. Submissions signed by a POA or agent without accompanying authorization documentation will be returned without processing.
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The correct checklist for your situation is fully completed and included with your submission
You may submit by email or mail. Please choose one method only. Submitting by both email and mail may result in duplicate processing.
By email: ownerrelations@extex.net— Place your Owner Number and Owner Name in the subject line.
By mail:
Extex Operating Company
1616 S. Voss Rd., Suite 400
Attn: Owner Relations
Houston, TX 77057
We are here to help every step of the way. If you have any questions before submitting, please do not hesitate to reach out.
Death of an owner
Texas follows common law probate. When a mineral interest owner passes away, the interest must be legally transferred before Extex can update the account and release payments. The documents required depend on the circumstances of the estate.
Please select this checklist if your property is located in Texas, not where you live.
Payments will accumulate during the transfer process and will be released once the transfer is complete.
Not sure if this checklist applies? Please email ownerrelations@extex.net before submitting any documents.
Louisiana follows Civil Code succession law — not probate. When a mineral interest owner passes away, the documents required depend on the circumstances of the succession.
Please select this checklist if your property is located in Louisiana, not where you live.
Payments will accumulate during the transfer process and will be released once the transfer is complete.
Not sure if this checklist applies? Please email ownerrelations@extex.net before submitting any documents.
Please select this checklist if your property is located in New Mexico, not where you live.
Payments will accumulate during the transfer process and will be released once the transfer is complete.
Not sure if this checklist applies? Please email ownerrelations@extex.net before submitting any documents.
Trust Transfers
If a mineral interest is being transferred into or out of a Trust or if your Trustee has changed, please download our Texas Transfer of Trust Checklist.
Please select this checklist if your property is located in Texas, not where you live.
IMPORTANT — TRUSTEE NAME MUST MATCH
The Trustee's name on all submitted documents must match exactly what Extex has on file. If the Trustee name does not match, your submission will be returned. Please email ownerrelations@extex.net to verify before submitting.
Payments will accumulate during the transfer process and will be released once the transfer is complete.
If a mineral interest is being transferred into or out of a Trust or if your Trustee has changed, please download our New Mexico Transfer of Trust Checklist.
IMPORTANT — TRUSTEE NAME MUST MATCH
The Trustee's name on all submitted documents must match exactly what Extex has on file. If the Trustee name does not match, please email ownerrelations@extex.net to verify before submitting.
Please select this checklist if your property is located in New Mexico, not where you live.
Payments will accumulate during the transfer process and will be released once the transfer is complete.
If a mineral interest is being transferred into or out of a trust, or if your trustee has changed, please download our Louisiana Trust Checklist. Make sure to select this checklist if your wells and mineral interests are located in Louisiana, regardless of where you reside.
IMPORTANT — TRUSTEE NAME MUST MATCH
The Trustee's name on all submitted documents must match exactly the name in Extex's records. If the Trustee name does not match, your submission will not be added to the queue for the Vision Order team to work on. Please email ownerrelations@extex.net to verify before submitting.
Payments will accumulate during the transfer process and will be released once the transfer is complete.
If you have been awarded a mineral interest through a divorce, or if you need to separate a joint account after a divorce, please download our Divorce Checklist.
It's important to note that a divorce decree alone does not transfer mineral rights. To complete the transfer legally, a recorded conveyance that describes the mineral interest is required.
Payments from joint accounts will continue to both parties until the transfer is verified. Payments cannot be suspended without a court order on record. If you have concerns about these payments, please consult your attorney.
If you have purchased or received a mineral interest directly from another living person — whether through a sale, gift, or private agreement — please download our Individual Conveyance Checklist.
A recorded deed is required. Extex cannot update ownership records based on contracts, bills of sale, or unrecorded documents. The deed must be recorded in the county or parish where the wells are located before you submit anything to Extex.
This checklist applies to properties in Texas, Louisiana, and New Mexico.
Payments to the prior owner will be suspended from the date Extex receives written notification. Extex does not adjust payments retroactively. Any payment reconciliation for the period prior to notification is the responsibility of the buyer and seller.
Not sure where your wells are located? Email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line before recording anything. We will confirm the correct recording location for you.
If a mineral interest is being transferred into or out of a partnership, LLC, or corporation — or if your entity has undergone a name change, merger, or conversion — please download our Entity Transfer Checklist.
A recorded deed or assignment is required. Extex cannot update ownership records based on unrecorded documents. The deed or assignment must be recorded in the county or parish where the wells are located before you submit anything to Extex.
This checklist applies to properties in Texas, Louisiana, and New Mexico.
If your entity has been dissolved, email ownerrelations@extex.net before submitting any documents. Additional review is required before Extex can process a transfer from a dissolved entity.
Payments to the prior owner will be suspended from the date Extex receives written notification. Extex does not adjust payments retroactively. Any payment reconciliation for the period before notification is the responsibility of the parties involved.
Not sure which scenario applies to your entity? Email ownerrelations@extex.net with your Owner Number and Owner Name in the subject line. We will help you identify the correct process before you submit.
If the original Owner of a mineral interest has passed away and you are the named remainder beneficiary or Transfer on Death Deed beneficiary, please download our helpful checklist. This resource is designed to guide you through the process and is available only for properties in Texas and New Mexico.
Use this checklist if your property is located in Texas or New Mexico, regardless of your current residence.
Louisiana mineral interest owners, please see the Louisiana Usufruct panel below.
If more than one deed naming a beneficiary exists for this property, please submit all recorded deeds in chronological order. The most recently recorded deed controls.
If the named beneficiary predeceased the original Owner, please email ownerrelations@extex.net before submitting any documents. Additional documentation will be required.
Payments will accrue during the transfer and be released once complete, ensuring you are informed and confident throughout.
A usufruct gives the usufructuary the right to receive royalties from a Louisiana mineral interest during their lifetime or for a specified period. When the usufruct terminates, the naked Owner — the person who holds full ownership rights — receives royalty payments. Understanding these rights is essential for your role and confidence in managing your interests.
After a usufruct over Louisiana mineral interests has ended and you are the naked Owner, download our Louisiana Usufruct Checklist to understand the required documentation and procedures.
If your usufruct contains conditions or stipulations, or if the usufruct arose automatically by operation of Louisiana law, please email ownerrelations@extex.net before submitting any documents. A Louisiana-licensed attorney may be required.
During the transfer process, payments will accumulate and will be released once all steps are completed, ensuring clarity on payment timing.
If a joint tenant has passed away and you are the surviving joint tenant, please download our Joint Tenancy Checklist to help you navigate this process confidently. This checklist applies only to properties in Texas and New Mexico.
Please select this checklist if your property is located in Texas or New Mexico, not where you live, to ensure you follow the correct process and feel assured of the right steps.
Upon notification of a joint tenant's death, Extex will place the account on hold until proper documentation is received. After we process your documents, we will contact you with instructions on the next steps to transfer ownership or update records.
Once we receive your complete submission, please allow 60-90 days for processing from the date the complete package was provided to Extex. You will be contacted if we need anything further.